FAQ's

1 Do you return our photos, when the work is completed?

Yes your originals are all returned to you on completion of work along with your USB Flash Drive.

2 I feel nervous using a courier. Can I drop off our photos in person?

Absolutley, we agree that that your photos are your most precious possession apart from your family. Please keep in mind that we are not a shop front and to phone us prior to leaving home to ensure that someone is available to meet with you.

3 How long will my order take?

Save Your Memories acknowledge that you have made a commitment to save your precious memories and that you would like to have them back as soon as possible. Generally bulk scanning orders will take between 2 to 4 weeks. At the time of order we will agree with you an acceptable delivery date and will always keep you advised of any delays in our delivery.

4 Will My Photos Be Protected?

The most disquieting part of sending your one-of-a-kind photos to a scanning service is not knowing how they will be handled once in the hands of strangers. Asking a photo-scanning service how your photos will be protected once in their establishment will provide you with peace of mind. Damaging a beloved photograph not only hurts you as the customer, but it can also destroy a business’s entire reputation. During your conversation with the scanning company, make sure they understand how to protect your original photo.

All Right Reserved 2026 Save Your Memories

Call Now